Privacy Policy
Effective date: August 1, 2025
XMetr Ltd
XMetr respects your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our platform for long-term real estate rentals.
1. Who We Are
XMetr is a digital platform that connects property owners and long-term tenants across the globe. We help users browse, list, and manage rental properties efficiently and securely.
Controller: XMetr Ltd
Contact: support@xmetr.com
2. What Data We Collect
We collect the following categories of data when you use our platform:
- Account & Profile Data: Name, email, phone number, preferred language, avatar, password (hashed).
- Listing Data: Property descriptions, photos, rental terms, availability, location.
- Usage Data: IP address, device type, browser, session time, referring pages, behavior on the site.
- Communication Data: Inquiries, messages, support requests.
- Third-party Sign-ins: If you register or log in via Google or other OAuth providers, we receive limited profile data (name, email, avatar).
- Payment Information: If you purchase premium placement, subscription, or other services, your payment is processed via third-party providers. We do not store full card details.
3. How We Use Your Information
Your data is used to:
- Provide access to XMetr’s platform features
- Publish and manage your rental listings
- Help renters communicate with property owners
- Enable secure login and account recovery
- Improve the quality, relevance, and performance of our services
- Provide customer support and respond to inquiries
- Comply with legal obligations and prevent abuse
4. Legal Basis for Processing
Under the GDPR, we rely on the following legal grounds:
- Contract: To provide our services and fulfill rental operations
- Consent: For optional features like cookies or newsletter
- Legal Obligation: For compliance and fraud prevention
- Legitimate Interest: To analyze usage and improve performance
5. Sharing of Information
We do not sell your data. We may share it with:
- Hosting and analytics providers (e.g. AWS, Cloudflare, Google Analytics)
- Email services (e.g. Mailgun, Sendgrid)
- Payment processors (e.g. Stripe)
- Legal authorities if required by law
6. International Transfers
XMetr operates globally. Some data may be processed in countries outside your residence. We ensure appropriate safeguards, such as Standard Contractual Clauses.
7. Data Retention
We retain your data while your account is active and for a reasonable period thereafter to comply with legal obligations or resolve disputes. You may request deletion anytime.
8. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Correct inaccurate or outdated data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
To exercise your rights, contact: support@xmetr.com
9. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Measure usage and performance
- Enhance the user experience
You can manage cookie settings in your browser.
10. Children’s Privacy
XMetr is not intended for users under 16. We do not knowingly collect personal data from children.
11. Changes to this Policy
We may update this Privacy Policy. When we do, we’ll revise the “Effective Date” above and notify users as required.
12. Contact Us
For questions or concerns regarding this Privacy Policy:
XMetr Ltd
📩 Email: support@xmetr.com